Quality standards

Get personalised follow-up for every project

A dedicated project manager is assigned to you. By listening attentively, they understand and become familiar with your work. They advise you every step of the way and are responsible for the quality of the final result.

For the fastest turnaround and ideal tracking, we give you access to a dedicated and secure platform: you can upload your files and track the progress of your project at any time through a secure personal account created just for you.

Your data is kept strictly confidential

We guarantee that your data is transferred securely through our order management system.

We are committed to maintaining the strictest confidentiality when handing your documents. We would be happy to draw up a confidentiality agreement or NDA, if needed.

We promise you responsiveness

We make a point of returning your call or emailing you a response to your request within one hour during our office hours. In this day and age, communication is often reduced to the digital medium, which is why, for our clients who feel the need for it, we place great emphasis on connecting with people.

A dedicated platform with secure access

We let you know how much time is required to complete your project. You can follow the progress of your project on our dedicated platform through your secure client access page. Respecting agreed upon deadlines is one of our top priorities.